TERMS & CONDITIONS
1. Acceptance
1.1 By placing an order with MK Floorstyle, you agree to be bound by these Terms and Conditions.
1.2 MK Floorstyle reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.
2. Orders
2.1 You are responsible for ensuring the accuracy of all information provided when placing an order.
2.2 Cancellation of an order may result in a restocking or cutting fee, particularly if the order has been processed or materials have been cut.
3. Payment
3.1 A deposit of at least 50% of the total order value is due upon confirmation of the order.
3.2 The remaining balance is due upon completion of the fitting.
4. Fitting
4.1 We will make every reasonable effort to schedule your fitting as agreed. However, unforeseen circumstances, such as supplier delays or labor shortages, may necessitate rescheduling.
4.2 If your order arrives damaged, we will work with the manufacturer to replace the damaged items and reschedule your fitting.
4.3 Before the fitting, all rooms should be cleared of all furniture and old underlay and carpet should be removed. MK Floorstyle can provide a clearance service should you require, for an additional fee.
4.4 MK Floorstyle is not responsible for the disposal of old underlay and carpet.
5. Warranties
5.1 Our products are covered by the manufacturer's warranty. For carpets, the warranty typically requires installation on a new, suitable underlay.
5.2 Our warranty does not cover damage caused by misuse, negligence, or improper installation.
6. Limitation of Liability
6.1 To the fullest extent permitted by law, MK Floorstyle shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising out of or in connection with these Terms and Conditions or the services provided.
6.2 Our liability for any direct loss shall be limited to the total amount paid by you for the relevant services.
7. Indemnification
You agree to indemnify and hold harmless MK Floorstyle, its employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of or in connection with your use of our services or your breach of these Terms and Conditions.
8. Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations under these Terms and Conditions due to events beyond its reasonable control, such as acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, or government actions.
9. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Entire Agreement
These Terms and Conditions constitute the entire agreement between the parties and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.